Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Account registration information (name, email, company details)
• Professional information and credentials
• Search queries and platform usage data
• Communication preferences and settings

We also automatically collect certain information when you use our services, including usage patterns, device information, and analytics data.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your experience and deliver relevant content
• Communicate with you about our services
• Analyze usage patterns to enhance platform functionality
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who assist in our operations
• In response to legal requests or to protect our rights
• In connection with a business transaction or reorganization

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and portability of your personal data
• Correction of inaccurate information
• Deletion of your personal information
• Restriction or objection to processing
• Withdrawal of consent where applicable

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide and improve our services. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to third-party services, and we encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@mortgageq.ai